Privacy Policy for The 101 Physical Therapy LLC and ONYX Longevity PLLC
Effective Date: 10/28/24
Your privacy is very important to us at The 101 Physical Therapy LLC and ONYX Longevity PLLC (collectively referred to as “we,” “our,” or “us”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our clinic, use our services, or interact with us online.
1. Information We Collect
Personal Information: We collect information such as your name, contact details (email, phone number, and address), date of birth, health insurance details, and other personally identifiable information that you voluntarily provide.
Health Information: We collect relevant health information, including medical history, diagnosis, treatment details, and progress notes, as required for providing physical therapy and wellness services.
Payment Information: We collect information necessary to process payments, including billing information, credit card numbers, and payment records.
Online Data: When interacting with our website, we may collect data such as IP address, device information, and browsing behavior for analytics and website improvement.
2. How We Use Your Information
We may use the information we collect for purposes including:
• Delivering quality physical therapy, wellness, and performance services tailored to your needs.
• Communicating with you regarding appointments, updates, and follow-up care.
• Processing payments and managing billing.
• Ensuring compliance with legal and regulatory requirements.
• Improving our services and enhancing user experience on our website.
3. Disclosure of Your Information
We do not sell or rent your personal information to third parties. However, we may disclose your information in the following cases:
• With Your Consent: We may share your information with third parties when you provide explicit consent.
• Service Providers: We may share your information with third-party service providers for administrative, technical, or financial services, who are bound by confidentiality obligations.
• Legal Compliance: We may disclose your information if required to comply with laws, regulations, or legal processes.
4. Data Security
We implement security measures to protect your information, including secure storage, data encryption, and regular security assessments. Although we strive to safeguard your data, please be aware that no security measures are infallible.
5. Access and Control of Your Information
You have the right to access, update, or correct your personal information. To make changes or inquire about the information we hold, please contact us at kyle@movewithonyx.com
6. Retention of Information
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with regulatory obligations, and resolve disputes.
7. Children’s Privacy
Our services are not directed toward individuals under 18. We do not knowingly collect information from minors without parental or guardian consent.
8. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on our website and will indicate the latest revision date.
9. SMS Messaging
We may use SMS messaging to communicate with you regarding appointments, reminders, treatment updates, and important information relevant to our services. By providing your mobile phone number, you consent to receive such SMS messages.
How We Handle SMS Messaging:
• Purpose: We use SMS messaging primarily for administrative purposes, such as appointment reminders, follow-up care instructions, and updates about your wellness and physical therapy services.
• Opting Out: You may opt out of SMS communications at any time by replying “STOP” to any message or by contacting us directly at [Insert Contact Email/Phone Number]. Opting out will stop all SMS communication except those required by law or directly related to your ongoing treatment.
• Data Security: We take measures to protect your SMS data and only use third-party SMS service providers who adhere to industry security standards.
• SMS Fees: Standard message and data rates may apply as per your mobile carrier’s policies. Please consult with your carrier for more information on charges.
We are committed to ensuring that SMS communications are relevant, secure, and respectful of your privacy preferences.
Please ensure the contact information and messaging standards match any specific practices you currently use with clients.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
The 101 Physical Therapy LLC
ONYX Longevity PLLC
Email: kyle@movewithonyx.com
Phone: 774-238-0641